Missing Items – Costco Roadshow Orders

If any part of your order is missing upon delivery, we are here to help. Providing the right information upfront allows us to start an investigation quickly and resolve the issue as efficiently as possible.

What to Do if Items Are Missing

If you believe items are missing from your delivery, we would need the following information from you as soon as possible: 

• The number of boxes you received

• Photos of the boxes and the items you did receive

We will work with the transport team to investigate and keep you updated on the resolution